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Privacy Policy

This Privacy Policy (this "Policy") describes how the Side by Side team (together with its sponsors) (collectively, "Side by Side," "we," "us") collects, uses, discloses and otherwise processes personal information, as well as the rights and choices individuals have regarding the personal information we collect about them. For purposes of this Policy, "personal information" means information that identifies or is identifiable to (linked to, relates to) an individual natural person.

This Policy applies to the personal information of residents of the United States. Please be sure to read this entire Policy before using or submitting any personal information to us or using any of our websites or mobile applications that link to this Policy. Your use of our website, products and services, and other programs we administer, sponsor, or operate (the "Services"), and any dispute over privacy, are subject to this Policy and the terms of service under our Legal Notices, including their applicable limitations on damages and the resolution of disputes.

Additional Notices. In some cases, additional or supplemental privacy notices may be provided and will apply to certain personal information collected and processed by us. To the extent there is a conflict with this Policy, the additional notice will control with respect to your personal information that is subject to that notice.

Collection of Personal Information

The personal information that we collect and process varies depending upon our relationship and interactions with you. In some cases (such as where required by law), we may ask for your consent, or give you certain privacy choices as described in this Policy, regarding some or all of your personal information. We may, for example, seek your consent to collect and process information that may be considered sensitive, such as health information, genetic information, ethnic or racial origin, and other similar information.

Personal information you provide (directly or through others). We may collect and process personal information that you provide to us. This information includes:

  • Contact information and preferences (such as, but not limited to, name; email address; mailing address; phone number; and emergency contact information)
  • Biographical and demographic information (such as, but not limited to, date of birth, age, gender, ethnicity and marital status)
  • Health and medical information (such as, but not limited to, information about physical and mental health conditions and diagnoses; treatments for medical conditions; genetic information; family medical history; test results; and medications an individual may take, including the dosage, timing and frequency)
  • Physical and biological information (such as, but not limited to, height and weight)

At this time, our websites do not respond to do-not-track signals.

Purposes of Processing and Use

While the purposes for which we may collect, use, disclose and otherwise process personal information will vary depending upon the circumstances, in general we do so for the purposes set forth below or as otherwise directed or authorized by you. We may use any of the types of personal information described above for these purposes, but we will use only the specific types of personal information needed for each purpose:

  • Fulfilling and responding to requests. We and our service providers may use personal information you provide to fulfill your requests, such as to send you information on website updates.
  • Responding to your inquiries. We may use personal information you provide in order to respond to your questions about our services.
  • Administrative communications. We may use your contact and other personal information to send you important information, such as changes to our terms, conditions, policies and/or other administrative information. Because this information may be important, you may not opt out of receiving such communications.
  • Marketing communications. Subject to applicable law, we may use your contact and other personal information to inform you of products, programs, services and surveys that we believe may be of interest to you. You may opt out of receiving such communications, as described in the "Your Choices and Rights" section below.
  • Education and research. We may use your personal information to conduct surveys; to identify and recruit individuals to participate in our programs; to interview individuals relating to our market research; or to provide educational content.
  • Patient advocacy and support programs. We may use your personal information to administer and manage patient advocacy and patient support programs.
  • Security and protection of rights. We may use your personal information where we believe necessary to investigate, detect, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety or legal rights of any person or third party, or violations of our terms and other agreements, or as evidence in litigation in which we are involved.
  • Internal business purposes. We may use your personal information for our internal business purposes, such as data analysis; audits; developing new products and projects; compensation; enhancing our website; improving our services; identifying usage trends; and determining the effectiveness of our promotional campaigns.
  • Legal and regulatory. We may use your personal information to meet legal and regulatory requirements and to protect against fraud, suspicious or other illegal activities.

Disclosures of Personal Information

We may disclose the personal information that we collect about you for the purposes described above (see "Purposes of Processing and Use") and as otherwise directed or consented to by you. Generally, this includes disclosures in the following contexts:

  • To affiliated entities and sponsors. We may share personal information with our affiliated companies and our sponsors.
  • To our service providers. We may share personal information with service providers who provide us with services, such as data analysis; IT services; customer service; email delivery services; and other similar services. We grant our service providers access to personal information only to the extent needed for them to perform their functions.
  • To third-party platforms, providers and networks. We may disclose or make available to third-party platforms and providers personal information that we use to provide or make available certain features or portions of the Services, or as necessary to respond to your requests. We may also make personal information available to third parties in support of our marketing, analytics, advertising and campaign management.
  • To government authorities, for emergencies and compliance. We may disclose personal information about you to others as we believe to be appropriate: to comply with legal process; to respond to requests from public and government authorities (including public and government authorities outside your country of residence), as well as to comply with any legal or regulatory obligations imposed by such authorities; and to enforce the terms and conditions for our Services.

We have no obligation to notify you, separate from this Policy, of such disclosures, except as required by applicable law.

Aggregate and Non-Identifiable Information

We may create, use and disclose aggregate, anonymous, and other non-identifiable data (data that is no longer linked or reasonably linkable to an identified or identifiable natural person, household, or personal or household device) for quality control, analytics, research, development and other purposes. Where we plan to maintain information in deidentified form, we will not attempt to reidentify you or anyone else from this data, except in order to determine whether our deidentification and anonymization processes are reasonable and adequate pursuant to applicable privacy laws. If we do re-identify any such data and therefore create personal information, we will treat the resulting personal information as such, in accordance with this Policy.

Interest-Based Advertising (IBA) and Marketing Communications

In order to provide you with information about products and services in which you have expressed an interest, we may engage service providers to use your personal information to deliver advertising to you about such products and services. For example, we may partner with advertising companies that may place or recognize a unique cookie on your browser (including through the use of pixel tags), or use other technologies, to serve you ads based on your web browsing activity, purchases, interests and/or other information. This practice is commonly referred to as interest-based advertising (IBA) or online behavioral advertising. Advertising companies may also use these types of technologies to recognize you across the devices you use, such as a mobile phone or a laptop, and serve you ads on websites you visit and applications you use.

Your Choices and Rights

You may have certain rights and choices regarding our processing of your personal information. Depending on your state of residence and other factors, applicable law may grant you the right to:

  • Opt out of the use of your personal information for certain targeted advertising.
  • Opt out of the selling of your personal information.
  • Request access to and a copy of your personal information, including to provide your personal information directly to another organization.
  • Request a description of the personal information we have collected about you and the ways in which we process that information.
  • Request correction of your personal information.
  • Request deletion of your personal information.
  • Opt out of the processing of your sensitive personal information.
  • Appeal the denial of a request.
  • Lodge a complaint with the data protection authority in your jurisdiction.

If you wish to exercise any rights with respect to your personal information that you may have in the state in which you live, please contact us at workwithvanessam@gmail.com. We will not discriminate against you for exercising any of the rights described above, although we may not be able to continue to provide you products and services or it may otherwise affect the way we are able to interact with you. We will process your request based upon your residence, applicable law, and the personal information in our records that is linked or reasonably linkable to the information provided in your request. In some cases, we may request additional information in order to verify your request or where necessary to process your request. We reserve the right to deny your request to access/know, correct and delete if we cannot verify your identity. Where we deny your request in whole or in part, we will endeavor to provide the reasons for the denial. You may submit an appeal of our denial of a request you have made by sending us a written explanation of your grounds for the appeal, either by postal mail or email, using the addresses provided in the "Contact Us" section below.

We will not restrict or deny you access to our Services because of choices and requests you make in connection with your personal information. Please note, certain choices may affect our ability to deliver the Services. For example, if you sign up for a website update and then ask our team to delete your information, we will not be able to send you the information you requested. In the event you wish to make a complaint about how we process your personal information, please contact us at workwithvanessam@gmail.com.

Third-Party Sites

The Services may contain links to and/or operate on third-party websites. These linked sites aren't under our control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. If you provide any personal information through any such third-party website, your transaction will occur on such third party's website and the personal information you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties, which aren't governed by this Privacy Policy.

Children's Privacy

This website and any accompanying Services offered are not directed at children who are under 13 years of age, and we do not intend to provide information on our products to children under 13 years of age. (Please note, we may collect the personal information about minors in connection with other business activities, such as adverse event reporting.) Should we receive personal information online from a person who we know is under 13, we will endeavor to delete such information. If you believe that a person under 13 has provided us with his or her personal information, please notify us so that we can take reasonable steps to remove the information from our database.

Retention of Personal Information

We retain the personal information we collect only as reasonably necessary for the purposes described above or otherwise disclosed to you at the time of collection, including an additional period of time as necessary to protect, defend or establish our rights, defend against potential claims, comply with legal obligations and business requirements.

Changes to Our Privacy Policy

We may at any time in our sole discretion revise or update this Privacy Policy. We'll post any changes on this page and indicate at the top of this page the date this Privacy Policy was last revised. You may read a current, effective copy of this Privacy Policy at any time by visiting this page. If we make material changes to how we collect, use and disclose the personal information we have previously collected about you, we will endeavor to provide you prior notice, such as by posting a prominent notice on our website or within the Services.

Contact Us

If you have any questions, comments, requests or concerns related to this Privacy Policy, please contact us at workwithvanessam@gmail.com.